Refund policy
If for any reason you are unhappy with our products, returns are accepted under the following guidelines:
The original item and packaging must be intact.
The item must be unused, undamaged and in resalable condition as determined by RH.
The request for return must be made within fourteen (14) business days of delivery of the last item in your order.
Product must be returned within fourteen (14) business days after authorization for return is issued.
The original item and packaging must be intact.
The item must be unused, undamaged and in resalable condition as determined by RH.
The request for return must be made within fourteen (14) business days of delivery of the last item in your order.
Product must be returned within fourteen (14) business days after authorization for return is issued.
Return shipping is the responsibility of the customer.
Refunds will be processed immediately upon receipt of your return.
Exemptions
Downloadable products are not refundable.
Made-to-Measure products are not refundable.
Used, damaged, or opened items are not refundable.
If these criteria are met, a full refund will be made minus shipping costs. Shipping charges are not refundable. Under certain circumstances, exchanges or store credit may be extended in lieu of refund.