Refund policy
If for any reason you are unhappy with our products, returns are accepted under the following guidelines:
Request for returns must be made by e-mail and must be authorized by Reconstructing History; unauthorized returns will NOT be accepted.
The original item and packaging must be intact.
The item must be unused, undamaged and in resalable condition as determined by RH.
The request for return must be made within five (5) business days of receipt.
Product must be returned within fourteen (14) business days after authorization for return is issued.
Pattern downloads are not refundable.
Request for returns must be made by e-mail and must be authorized by Reconstructing History; unauthorized returns will NOT be accepted.
The original item and packaging must be intact.
The item must be unused, undamaged and in resalable condition as determined by RH.
The request for return must be made within five (5) business days of receipt.
Product must be returned within fourteen (14) business days after authorization for return is issued.
Pattern downloads are not refundable.
Made-to-Measure products are not refundable.
If these criteria are met, a full refund will be made minus shipping costs. Shipping charges are not refundable. Under certain circumstances, exchanges or store credit may be extended in lieu of refund.
Please contact us if you are unhappy with your purchase. We will work with you to resolve any issues. We want you to have a good experience with our products. We are willing to work with you personally to achieve that end.